Shipping Information
Processing Time:
Orders are typically processed and shipped within 1-5 business days from the date of purchase, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.
Shipping Methods:
We offer the following shipping methods for domestic and international orders:
- Standard Shipping: Estimated delivery within 5-10 business days for orders shipping to America.
- Standard Shipping: Estimated delivery within 7-20 business days for orders shipping to South Africa and other African countries.
Please note that delivery times may vary depending on the destination and customs clearance.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track your package’s journey using the provided tracking information on our website or through the carrier’s website.
Shipping Restrictions:
Please note that we do not currently ship to PO boxes or APO/FPO addresses. Additionally, certain items may be restricted from international shipping due to customs regulations or carrier restrictions.
Customs and Duties:
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.
Undeliverable Packages:
If a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to collect the package from the carrier, additional shipping fees may apply for reshipment.
Questions or Concerns:
If you have any questions or concerns regarding your order’s shipping status, delivery timeframe, or any other inquiries, please don’t hesitate to contact our customer service team.